Privacy Policy

Data controller

The data controller for this information page is LuckyImp Casino.

Website: /
Email: support@luckyimpcasino.eu

The controller determines the purposes and means of processing personal data on this website. If a data protection officer has been appointed, the relevant contact details may be requested through the email address provided.

Who this Privacy Policy applies to

This Privacy Policy applies to visitors and users of LuckyImp Casino. In particular, it applies to people who read our content, access comparison pages, information pages, guides or additional information, click affiliate links, select their cookie settings or contact us by email.

This Privacy Policy does not apply to external websites, gambling providers, sports-betting providers, payment providers, KYC providers or other third-party platforms to which we link.

What data we process

We process only data that are necessary or appropriate for the operation, security, analysis, improvement, affiliate activity, communication or legal protection of this website.

Technical data and server logs

• IP address or shortened IP address;
• date and time of access;
• pages and files accessed;
• referrer URL;
• browser type and browser version;
• operating system and device type;
• language settings;
• HTTP status codes, security logs and error logs.

Analytics data

We may process analytics data to understand how users interact with our content. This may include pages visited, time spent, click paths, scroll depth, approximate region, device information and interactions with links, tables or buttons.

Cookie and consent data

If our website uses cookies or similar technologies, information about cookie selections, consent status, the time of consent or refusal, browser data and selected categories may be processed.

Affiliate and referral data

When users click affiliate links, the affiliate ID, referral ID, click time, landing page, partner link, campaign parameters and technical information may be processed to attribute the click to an affiliate programme.

Contact and email data

When users contact us, their name or alias, email address, subject, message content, technical metadata and voluntarily submitted information may be processed. Users must not send us confidential data, KYC documents, payment details, passwords or operator-account details.

Data we do not process

LuckyImp Casino is not a gambling provider and does not process data that are generally processed directly by casinos or betting providers.

• casino or sports-betting account passwords;
• KYC documents for operator accounts;
• identity documents for opening accounts with operators;
• deposit or withdrawal details held by gambling providers;
• gaming or betting histories within an operator account;
• account balances held by a casino or betting provider;
• payment-card or banking data used for gambling transactions;
• verification decisions made by external operators.

If such data are provided to an external provider, their processing is subject to the relevant external provider's Privacy Policy, Terms and Conditions, KYC rules, AML rules and payment terms.

Purposes of data processing

• providing and operating the website;
• technical security and prevention of misuse;
• error analysis and maintenance;
• analysis of website use;
• improving content, structure and user experience;
• management of cookie consent;
• affiliate tracking and commission attribution;
• responding to contact enquiries;
• documenting legally relevant processes;
• protection against spam, bot traffic, fraud or security attacks.

Legal basis for processing

For users in the European Union, we base the processing of personal data on the General Data Protection Regulation (GDPR), applicable national data-protection law and, in relation to cookies or similar technologies, Directive 2002/58/EC on privacy and electronic communications (the ePrivacy Directive) as implemented in the applicable national law of each Member State.

• Article 6(1)(f) GDPR: legitimate interests in server logging, security, prevention of misuse, error analysis, basic audience measurement, affiliate accounting and improvement of our offering.
• Article 6(1)(a) GDPR: consent for non-essential cookies, analytics cookies, marketing cookies and certain tracking technologies where required.
• Article 6(1)(b) GDPR: pre-contractual or contractual measures when users contact us and expect a response.
• Article 6(1)(c) GDPR: legal obligation where data must be processed to comply with legal duties.

Additional requirements under applicable national data-protection law, national legislation implementing the ePrivacy Directive and guidance issued by the competent national data protection authority may apply to storing information on end devices or accessing information on end devices.

Cookies and similar technologies

Our website may use cookies, pixels, local-storage technologies, tags, scripts or similar technologies. These technologies may be necessary to provide the website or optional to enable analytics, preferences or affiliate tracking.

Necessary cookies

Necessary cookies are required for the technical operation of the website, for example for security, consent storage, load balancing or essential website functions.

Analytics cookies

Analytics cookies help us understand how visitors use the website. They may collect information about page visits, clicks, session duration and the technical environment.

Marketing and affiliate cookies

Marketing and affiliate cookies may be used to attribute clicks on partner links, measure campaigns, verify commission claims or analyse the effectiveness of affiliate content.

Preference cookies

Preference cookies may be used to store settings such as language, region, consent status or display choices.

Further details are available in our Cookie Policy.

Affiliate links and external platforms

Our website contains links to external betting, casino, payment, information or partner sites. When users click an external link, they leave LuckyImp Casino.

From that point onward, the relevant external provider's data-protection rules, cookie rules, Terms and Conditions, bonus terms, KYC rules, AML rules, payment terms and player-protection rules apply.

We do not control how external providers register users, verify identities, process payments, award bonuses, close accounts, verify withdrawals or monitor gaming activities.

LuckyImp Casino may receive an affiliate commission if users move to an external provider through our links. This commission does not constitute a recommendation to violate local laws, age restrictions or personal player-protection limits.

Recipients and processors

We may disclose personal data to service providers or recipients to the extent necessary for the stated purposes.

• hosting providers;
• content-delivery networks;
• security and anti-spam services;
• analytics providers;
• cookie-consent management providers;
• email and contact-form service providers;
• affiliate networks and tracking partners;
• technical-maintenance service providers;
• legal or compliance advisers;
• authorities or courts where required by law.

International data transfers

Some service providers or partners may be located outside the European Union or the European Economic Area. In such cases, personal data may be transferred to countries whose level of data protection may differ from that of the EU.

Where necessary, we use appropriate safeguards, such as European Commission adequacy decisions, standard contractual clauses, additional technical and organisational measures or other legally recognised transfer mechanisms.

Retention period

We retain personal data only for as long as necessary for the relevant purposes or as required by legal obligations.

• Server logs are generally stored only for a limited period unless a security review requires longer storage.
• Cookie-consent data are retained for as long as necessary to document the user's selection.
• Analytics data may be stored for longer in aggregated or anonymous form.
• Contact enquiries are stored for as long as necessary for processing, follow-up or legal documentation.
• Affiliate-tracking data may be retained for as long as necessary for accounting, fraud prevention, record keeping or compliance with affiliate-programme rules.

After the relevant periods expire, data will be deleted, anonymised or archived only to the extent permitted by law.

Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access restrictions, secure connections, logging, security monitoring, updates, backups and provider audits. No website or internet transmission can guarantee absolute security.

User rights

Users in the European Union and the European Economic Area have certain rights concerning their personal data under the GDPR.

• right of access;
• right to rectification of inaccurate data;
• right to erasure;
• right to restriction of processing;
• right to data portability;
• right to object to processing based on legitimate interests;
• right to withdraw consent with future effect;
• right to lodge a complaint with a data protection supervisory authority.

To exercise these rights, users may contact us at support@luckyimpcasino.eu. We may request additional information where necessary to confirm the requester's identity.

Data protection supervisory authority

Users have the right to lodge a complaint with a competent data protection supervisory authority if they believe that the processing of their personal data infringes data-protection law.

Users in the European Union may contact the competent national data protection authority in their Member State of residence, place of work or place of the alleged infringement. In cross-border processing, another EU or EEA supervisory authority may also be competent under the GDPR's one-stop-shop mechanism.

Age restrictions and gambling context

Our content about gambling, online casinos and similar topics is intended only for people who have reached the legal age in their jurisdiction.

For users in the European Union, our content is intended only for people aged 18 or over, or any higher legal age that applies in their Member State or jurisdiction. The website is not directed at minors. Minors may not use our gambling and casino content.

We do not knowingly collect personal information from minors in connection with gambling content. If we learn that a minor has provided personal data, we may delete it unless a legal obligation requires its retention.

Independence and responsibility of external providers

LuckyImp Casino is an independent information service. We do not control external gaming providers, payment-service providers, bonus programmes, KYC processes, AML controls, payment decisions or user accounts on third-party platforms.

Information on our website may change, become outdated or differ from the Terms and Conditions of external providers. Users should always consult the relevant external provider's official Terms and Conditions, Privacy Policy, bonus rules, payment terms and legal notices.

This website does not provide legal, financial, tax or medical advice. Gambling may involve financial and personal risks.

Changes to this Privacy Policy

We may update this Privacy Policy if we change our data processing, the service providers used, legal requirements, cookie technologies or affiliate programmes.

The current version will be published on this page. Users should review this Privacy Policy periodically.

Contact

Enquiries about this Privacy Policy, the processing of personal data or the exercise of data-protection rights may be sent to:

LuckyImp Casino
Website: /
Email: support@luckyimpcasino.eu