AML Policy

Purpose of this Anti-Money Laundering Policy

The purpose of this policy is to prevent money laundering, terrorist financing, payment fraud, identity misuse, the use of third-party payment methods, document misuse and the concealment of the source of funds.

LuckyImp Casino may not be used as a money-transfer service, payment transit service, currency-conversion mechanism or means of concealing the origin, ownership, movement or destination of funds. Deposits must be made for genuine gambling activity, and withdrawals may be monitored when account, payment or gambling behaviour indicates higher risk.

Legal and regulatory framework

LuckyImp Casino is described on this website as a third-party casino brand. For users in the European Union, operator, authorisation and licence information must always be checked directly on the official operator website. The gambling law of the user's member state, regional availability and personal eligibility must also be considered.

The third-party operator may apply AML, CTF, KYC, fraud-prevention, sanctions and payment-security controls. For users in the European Union, applicable EU anti-money laundering rules and the due-diligence and reporting obligations of the relevant member state must also be considered. These controls may be stricter than a short public policy, particularly where there is a high transaction volume, suspicious payment behaviour, bonus use, VIP activity or inconsistent location data.

Scope of this policy

For information purposes, this Anti-Money Laundering Policy covers all operations that may be relevant on a casino platform such as LuckyImp Casino: registration, identity verification, age verification, deposits, withdrawals, payment methods, bonus activity, gambling behaviour, VIP activity, inactive accounts, cryptocurrency payments, suspicious activity and restricted countries.

The policy applies whether the operator completes, attempts, rejects, delays, cancels or reviews an operation.

Know Your Customer (KYC) checks

KYC is used to verify identity, age, address, ownership of the payment method and the legitimacy of the account. KYC is not optional in regulated gambling and payment processes and may be required before deposits or withdrawals, or during ongoing account verification.

When KYC may be required

The operator may request KYC at registration, before the first withdrawal, after certain deposit or withdrawal thresholds are reached, where activity is suspicious, when a payment method changes, when account details conflict, during bonus use, during VIP activity or as part of a random review.

Documents that may be requested

• Passport, identity card or driving licence;
• proof of address, bank statement or utility bill;
• proof of ownership of a card, bank account, e-wallet or cryptocurrency wallet;
• selfie, liveness or video verification;
• proof of source of funds or source of wealth;
• other documents for AML, fraud prevention, payment security or compliance.

All documents must be valid, legible, complete, unaltered and issued in the player's name. Forged, foreign, altered or misleading documents may result in account restriction or closure.

Age verification

Users must be at least 18 years old or meet the legal gambling age in their jurisdiction, whichever is higher. Minors may not create an account, deposit, gamble, receive bonuses or request withdrawals.

The operator may request identity documents or additional evidence to confirm age. False age information may be treated as a breach of account and compliance rules.

Source of funds and source of wealth

Source of funds means the specific origin of the money used for deposits or gambling activity. Examples include salary, business income, savings, the sale of property, investment returns or an inheritance.

Source of wealth describes the player's overall financial position or background. It may become relevant where transaction volumes, gambling patterns, VIP activity or payment behaviour require further risk assessment.

If a player does not provide sufficient evidence, the operator may limit deposits, delay withdrawals, suspend gambling activity or place the account under review.

Payment method requirements

Players must use only payment methods that they own and that are registered in their name. The name on the card, bank account, e-wallet or cryptocurrency wallet must match the name on the player's account.

Third-party payment methods carry an inherent risk and may be rejected unless the operator explicitly allows them. The operator may request proof of ownership, return funds to the original payment method, reject transactions or review the account where third-party payments, stolen payment instruments or money-laundering risks are suspected.

Transaction monitoring

The operator may monitor transactions, account behaviour, payment patterns, gambling patterns, device information, IP data and other risk factors. Monitoring may be automated, manual or a combination of both.

Risk factors may include rapid deposits and withdrawals, little gambling activity between deposit and withdrawal, multiple payment methods, frequent IP or device changes, geographic discrepancies, linked accounts, chargebacks, failed payments, suspicious bonus use or conflicting documents.

Prohibited activities

The following activities are prohibited on a casino platform such as LuckyImp Casino or may lead to checks, restrictions or account closure:

• Using the platform for money transfers or payment transit;
• depositing without genuine gambling activity;
• using third-party cards, accounts, wallets or payment instruments;
• submitting forged, altered or third-party documents;
• opening an account for another person;
• multi-accounting and coordinated bonus use;
• evading or refusing KYC checks;
• circumventing AML, sanctions or geographic restrictions;
• masking location through a VPN, proxy or similar method;
• chargeback fraud or abusive payment disputes;
• using the platform in connection with illegal activity.

Enhanced due diligence requirements

Enhanced due diligence may apply where higher AML, fraud, sanctions or payment risks are identified. This may occur with large transactions, VIP activity, unusual transaction patterns, high-risk jurisdictions, politically exposed person status, conflicting documents or multiple payment methods.

Enhanced checks may include additional identity verification, proof of address, bank statements, proof of funds, proof of source of wealth, video verification, manual compliance review and verification by payment service providers.

Sanctions, restricted countries and high-risk jurisdictions

The operator may screen players, payment methods, countries, IP addresses, devices, wallets and other data against sanctions lists, restricted countries, licensing restrictions, payment-provider rules and internal risk controls.

The following also applies throughout the European Union and in other regulated markets: local legality, regional availability and the licensing context must be checked before registration and any deposit. Users may not circumvent geographic restrictions, sanctions controls or legal restrictions.

Players or payments connected with high-risk jurisdictions may be subject to additional checks. The operator may request further documents, limit deposits, delay withdrawals, reject transactions or refuse registration where the risk is unacceptable.

Account restrictions and withdrawal verification

The operator may apply account restrictions where necessary for AML, CTF, fraud prevention, payment security, sanctions, licensing obligations or internal risk assessment.

Restrictions may include blocking deposits, delaying withdrawals, disabling bonuses, suspending gambling activity, freezing account access, limiting payment methods, cancelling pending transactions, requiring additional verification or closing the account.

Withdrawal requests may be verified before processing. A withdrawal may be delayed where KYC is incomplete, payment-method ownership must be confirmed, bonus conditions are being checked, suspicious activity has occurred or additional AML checks are required.

Cryptocurrency transactions

This section applies only if cryptocurrency is specifically offered in the LuckyImp Casino cashier. If cryptocurrency payments are unavailable, users must not attempt to deposit or withdraw through unsupported methods.

Cryptocurrency transactions may be subject to AML checks, sanctions screening, wallet screening, transaction monitoring and source-of-funds checks where available. Transactions connected with mixers, sanctioned wallets, fraud, stolen funds, high-risk exchanges or suspicious sources may be rejected, delayed or investigated.

Storage, data protection and confidentiality

The operator may store data required for AML, fraud prevention, payment security and legal, regulatory and business purposes. This may include KYC documents, transaction history, payment data, account activity, communications data, IP logs, device data, risk assessments and compliance notes.

Personal data is processed in accordance with the GDPR and applicable European Union and national data-protection rules. Access to compliance data should be granted only to people, service providers or authorities that require it for legitimate operational, legal, security or compliance purposes.

Contact

Questions about verification, AML, payment checks or account restrictions should be directed to the third-party operator's official support service. For general questions about this information page, use the contact address shown at the bottom of the page.

Compliance enquiries may require account verification. This website cannot authorise a withdrawal, make a KYC decision or replace the operator's verification process.